Themed “Hubs, Hybrid & Handouts”, the one-hour hybrid meeting combined in-person delegate and speaker presence from South Africa and Denmark, as well as worldwide online attendees.

Insight on the challenges faced when the hybrid solution became necessary due to the pandemic was shared by Esmare Steinhofel, Regional Director Africa of the International Congress and Convention Association (ICCA) in combination with Zandri Swartz, Brand Influencer at Century City Conference Centre & Hotels. They both, from different perspectives, emphasized the importance of a venue fully compliant with Covid restrictions; flexibility when it comes to financial matters and last-minute change; fast internet connection; and a highly educated technical team.